All channels, a single platform

 

Omnize is a simple to set up, easy to use omnichannel customer service platform.

Delight your visitors and customers by offering them service via live chat, email, voice, video, messengers, marketplaces and bots. Set it up in 5 minutes, talk to your customers and manage everything in a single place.

 
 
 
 
 

The Omnize Platform includes five modules for you to choose

 

 Connect  Plug your service channels and answer all of them in a single page

Connect

Plug your service channels and answer all of them in a single page

 Analize  Generate reports that will help you understand the state of your service

Analize

Generate reports that will help you understand the state of your service

 Integrate  Send and receive all kinds of relevant information to/from third party services

Integrate

Send and receive all kinds of relevant information to/from third party services

 Automate  Optimize your team's efforts by answering FAQs automatically with OmniBot

Automate

Optimize your team's efforts by answering FAQs automatically with OmniBot

 Customize  Need more?  Contact our team  for custom-made features that meet your needs

Customize

Need more? Contact our team for custom-made features that meet your needs

Bye, bye, spreadsheets

 

Manage all of your customer service channels with Omnize and generate a single report at the end of the month. Check out the channels we currently integrate:

 

Soon, we'll also have:

 
 

We launched a frustration-proof chatbot

 

OmniBot is very simple to set up, has reports that help you improve your content on a daily basis, and it automatically transfers the conversation to a human agent once it's no longer useful to the customer.

 
 
 

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Awards and Accomplishments

 

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Top 10 best startups 2016

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Frost&Sullivan Innovation Award

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Invested by Mercado Livre

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Cited as a game changing startup

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Startup resident in CUBO Itaú

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Best startup for SMB in 2017